繁體中文What if I have forgot my password?
Please contact your IT Admin colleague directly, they can check or reset your password We have not set auto-recovery for password in sign-in page due to security concern
Please contact your IT Admin colleague directly, they can check or reset your password We have not set auto-recovery for password in sign-in page due to security concern
TeacherPad+ is ESP’s new version of TeacherPad, TeacherPad+ is an interface for teachers to manage student devices and apps in the classroom. Currently, TeacherPad+ can only manage iOS and Android devices. DOWNLOAD & INSTALL TeacherPad+ (App) iOS App Store On teacher’s iPad, go to App Store and search for TeacherPad+ Android Google Play On teacher’s tablet, go…
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Release from Organisation According to Apple, releasing devices is applicable to devices will no longer in DEP. For example, device lost, permanently damaged, or students graduates or leave schools for new study life. After released, if the devices need to be added into DEP again, then this can be done via Apple Configurator. Reference：Release devices…
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DEP stands for Device Enrolment Program is Apple’s approach to automate device enrolment process. The benefits are automatic MDM installation and lock MDM on the device. The difference between DEP and non-DEP devices can be summarised as below: DEP Non-DEP (Just Supervise) Preparation Require Apple Education Reseller to mark the devices as DEP none MDM…
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For those Apple Native Apps, e.g. Garage Band, iMovie, Clips, you will need to … Manually remove from the iPad. Purchase those Apple Native Apps from Apple School Manager with your VPP Account. Sync VPP App in ESP Admin Console. Install VPP App onto iPad. For other Apps, go to “Device” > “Device Management” >…
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School App Store is a special app label for schools to push apps onto iPad and require students to trigger the download. This is specially good for BYOD schools where students have to download and install apps before attending classes. In Admin Console Create an App Label and set apps into the label In the…
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We highly recommend you perform a regular check on Apps Update and take actions to update periodically. Check for App Update In Admin Console, go to App > App Management Check the far right column, and note the Outdated indicator Tap Outdated icon and a screen pops up Also, if Missing indicator is non-zero, tap Missing icon to check the devices list Update…
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In Admin Console, go to Devices > Device Management > Select the devices you want to push the apps to Normal Install Go to “Device” > “Device Management” If just need to install on 1 single device, find the device row, tab … Actions button on the left Select “Apps” > “Install Apps” from the flyout menu Select the app(s)…
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App label is a grouping of apps With App labels, you can easily deploy Apps in folders upon device enrolment, and teachers can lock multiple apps in a folder In Admin Console, go to “App” > “App Label …” Create App Label Tab + Create New button Type a label name Select a type “Public” – Those apps are available to…
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The following pre-requisites must be fulfilled: All students and teacher devices must be iPad 3rd generation or later iPad mini or later iOS 9.3 or Above All students and teacher device must be iOS 9.3 or above (We have experienced an iOS 9.3 bug which caused some system hang for repeating MDM commands in a…
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