FAQ Category: Device Management (macOS)

Remove or Delete MDM from macOS Devices

For the target device …. Go to System Settings > Profiles Highlight eSchoolpad MDM profile in the list Tap –  to remove Confirm the removal Open Applications, scroll to eSchoolPad MDM Right clicking and select Move to Bin from the dropdown menu. Go to ESP MDM Admin Console, check the device in the device listing,…
Read more

Before sending Script onto macOS Devices, install eSchoolPadSudoRunner first

In case TSS wants to send scripts to macOS Devices via MDM , please make sure eSchoolPadSudoRunner is installed. Install eSchoolPadSudoRunner: 1. Go to Apps & Ebook > Apps > App Management and find eSchoolPadSudoRunner . 2. Please click Action > Install Apps 3. Select the device you want to install, then click Confirm to…
Read more

Whitelisting URL or Web Filtering with School Policy (MacOS)

In ESP MDM Admin Console, go to Settings > School Policy > URLs > type URLs if appropriate > Save. Then go to Device > Device Management > Bulk Action > Advance > Set School Policy > Select Devices > Confirm, to apply onto the target devices.  

Enroll MDM onto a macOS

On the target macOS device, access a user with administrator role. Go to ESP MDM Admin Console > Settings > School info > Certificate Download Copy the URL above the QR code. Run the URL in the browser to download MDM profiles. On your target macOS device, go to Setting > Profiles and install the…
Read more

How to Bulk Delete Device Labels?

“Device” > “Device Label” > Check the labels to be deleted > “Bulk Action” > “Delete” > “Confirm” to Delete