Why I cannot see the Apps I have purchased in ASM VPP?

There are 2 possibilities :

1. Sync VPP Apps
• Go to “Apple” > “VPP” > “VPP” Apps > tab “Sync VPP Apps” button
• Our system will instantaneously call Apple’s VPP Server and ask for the latest update
  
2. Incorrect VPP Account
• Go to“Apple” > “VPP” > “VPP Setup”
• Check if the account used for purchase is in the VPP Account list.  If not, please add, or use the account listed to purchase in ASM again